Shipping and Delivery Policy
Skillwik Pro is a digital service. Nothing is shipped. Pro is switched on for your account as soon as your trial starts or your payment is confirmed, and we send a confirmation to your email.
1. Digital service, no shipping
Skillwik sells a digital service only: Skillwik Pro for the Chrome extension. We do not ship any physical goods, so there are no shipping charges, no courier and no delivery address.
Skillwik Pro and its free trial are available soon. Until checkout opens, nothing is charged and every game is free to play.
2. How and when it is delivered
- Delivery is by account. When your trial starts or your payment is confirmed, Pro is switched on for the account that uses your email address. This is usually instant, and within a few minutes at most.
- Delivery is confirmed by email. You receive a payment receipt and a confirmation of your plan at the email address you gave at checkout.
- Open the extension and your Pro status shows in Settings, under Account and Pro. If it does not update straight away, reopen the extension.
3. If Pro does not appear
If Pro is not active within 24 hours of a successful payment, email info@skillwik.com with the email address you paid with and your payment reference. We will check it and activate your plan or refund you.
4. Where it is available
Pro is available worldwide wherever our payment partner can accept your payment and you can use the Chrome extension. It works on the desktop Google Chrome browser.
5. Returns
Because nothing is shipped, there is nothing to return. Refunds for Pro follow our Refund and Cancellation Policy.
6. Contact
Delivery questions: info@skillwik.com or +91 7306812819. See also the Contact page.